Run Adobe RoboHelp X5 without activation


I am still managing with RoboHelp X5 for creating Online helps. But that is not the subject of this post. 🙂

Last month, when I was trying to update one of our help systems using RoboHelp, I got a pop-up asking me to activate the product.

Activation code Request

Of course I use a licensed product only. As mentioned in the above pop-up screen, first I tried to catch-up the Macromedia customer care by e-mail link available. I got the following failure notice after 36 hours:

Your message did not reach some or all of the intended recipients. Subject: Activation Code Request

The following recipient(s) cannot be reached: on 12/12/2009 6:19 PM

Could not deliver the message in the time limit specified. Please retry or contact your administrator.

I really wonder what is the use of that E-mail button then… Just for a better UI purpose..? 🙂

Ok, leave it, and then I called my office technical operations people to call the Macromedia customer care number. Yes, I cannot make an ISD call on my own. Of course it’s our company policy you know.  🙂

I got a reply saying that the number mentioned in that pop-up is not reachable.

Then when I googled, I got this link from the adobe site. Remember adobe has bought the Macromedia long time back.

  1. Install RoboHelp X5.
  2. Install Patch X501 and X502.
  3. Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
  4. You now will be able to run Adobe RoboHelp X5 without any activation.

Note:  Download and save the patches X501 and X502 as well as exes’ in your system as mentioned in step 2 and step 3 respectively. Don’t run those patches and exes’ directly from the adobe site.

Follow the procedure and Install the patches exactly as mentioned. You will be able to run the RoboHelp X5 without any activation.  🙂


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4 Responses to “Run Adobe RoboHelp X5 without activation”

  1. Modesto Landvatter Says:

    Fantastic Site, Very helpful information, keep up the great work and Info.

  2. Pallavi Says:


    Thanks for the information.

    However, the first exe () is not working for me. When I try to run, it says Error reading setup initialization file. Could you please help me in finding out a solution for this? I am still facing activation problem.

    Thanks in advance.

  3. Ravi Says:

    Thanks for the informattion.

    Now I am able to open & work Robo help but whenever i am opening robo help HTML then i am getting fallowing error.

    “unable to load component 4”.

    please help me for resolving this error.


    • Rengaraman Says:

      Hi Ravi,
      This error sounds new to me. Have you installed any plug-ins like Robo-pdf or Snag-It along with the Robohelp..?
      By the way, I assume even after ignoring that component error, you’re able to work with Robohelp. Anyways, I will let you know if I come across any thing useful to you.

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