Technical Writer’s Role in UI Design


User Interface (UI) designing is no longer been a developers cup of tea nowadays. In most cases, it is the Technical Writer who becomes the first person to explore an application/product. As a result, a TW will be in a better person to tell his UI experience with the application/product in user point of view.

Being an individual contributor in my company, besides technical authoring, I almost wear multiple hats:

  • UI Design Advisor
  • Beta Tester
  • Product Trainer for the Beginners/Fresher.

Recently, I happen to test one application. Surprisingly, I was not a part of the team in the UI designing phase. An UI designer inside me came out while testing that application. Besides functionality testing, I started listing down UI design suggestions (Please note that they are only suggestions not advice). Look out the below image which bothered me a lot.

Bad UI Design

What is the necessity of placing a Close button below the Close icon already available by default..?

To be honest, for me it doesn’t makes any sense. Any UI should be designed keeping the User in mind no matter he is an advance or novice user. UI design should be in such a way that it should guide the user to explore the product without making him to press F1 often. You need not to design a colourful UI but definitely not a clumsy something like this:

Complex UI Design

      (Picture courtesy: Tom Johnson’s



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